We deliver to supported locations through available courier partners. Delivery availability, cost, and timeline may vary by address, courier route, product size, and order volume.

Customers should provide a complete address and reachable phone number so the courier can coordinate delivery smoothly.

Delivery charges are calculated during checkout based on the store settings, destination, order value, and active delivery rules.

Free delivery may apply when an order meets the active free-delivery threshold configured by the store administrator.

Orders are reviewed before dispatch to confirm product availability, customer details, and delivery information.

Processing may take longer during campaigns, holidays, stock verification, or courier service disruption.

If delivery fails because of an unreachable customer, incomplete address, refusal to receive, or courier limitation, our team may contact the customer for the next step.

Additional delivery attempts or address changes may require extra courier charges depending on the situation.